The AI Tokens

Contact Us

Have questions about AI token counting, pricing, or our platform? We'd love to hear from you and help however we can.

Get in Touch

Response Time

We typically respond within 24-48 hours during business days.

What We Can Help With

Questions about token counting accuracy
Pricing information and updates
Feature requests and suggestions
Technical support and bug reports
Partnership and collaboration inquiries
Media and press inquiries

Send us a Message

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Frequently Asked Questions

How accurate are your token counts?

We use provider-native tokenizers for maximum accuracy. Our token counts match the official tokenizers used by OpenAI, Anthropic, Google, and other providers.

How often do you update pricing information?

We monitor provider announcements and update pricing information as soon as changes are announced. Most updates happen within 24-48 hours of official announcements.

Can you add support for a new AI provider?

Yes! We're always looking to expand our coverage. Send us details about the provider, their models, and pricing, and we'll evaluate adding them to our platform.

Do you store the text I input for token counting?

No, all token counting happens locally in your browser. We never see or store the text you input for analysis.

Why Choose Email?

We prefer direct communication via email because it allows us to:

Provide detailed, personalized responses
Keep a record of our conversation for follow-up
Share screenshots, code snippets, or detailed explanations
Ensure your questions get the attention they deserve

Ready to Get Started?

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